IT Management Software is a suite of systems that help companies utilize technology resources, optimize staff and enforce best practices, secure their data, and improve the quality of their services. Rather than simply installing and maintaining a program, IT management helps companies use technology to achieve their business goals, build and transform their own applications, and tweak software until it meets their most specific needs. For quality suggestions, look at our current leader Norton Security and other apps discussed in this category.
Our Score 8.9
User Satisfaction 97%
PagerDuty is an incident management platform that provides reliable incident notifications via email, push, SMS, and phone, as well as automatic escalations, on-call scheduling, and other functionality to help teams detect and fix infrastructure problems quickly. Read Reviews
You are spoilt for choice when it comes to good quality IT management software programs. This makes it difficult to select a suitable one for your requirements. First, be clear about your online business needs. Then, start your search at FinancesOnline.com for the best IT management software platforms. This buyer’s guide aims to help you distinguish the best ones from the average ones to aid your selection process.
We recommend you start by shortlisting the tools that have been given high SmartScore rankings by FinancesOnline.com in our IT management software reviews. These systems are sure to be to high-quality ones that offer best-in-class features and functionalities. Subscribe to the free trials or demo of these apps and check them out in detail. Get feedback from users, do a comparison, and evaluate their advantages and drawbacks. The free trial gives you an excellent opportunity to understand how a particular app can help boost your business productivity and growth. These are the highest rated solutions in our online IT management systems category to check before you choose the best IT Management software for your company: Microsoft Visual Studio reviews, Microsoft Azure, New Relic, IntelliJ Idea, PagerDuty, Git, Exchange Reporter Plus, BitBucket, CloudHub, and YouTrack.
When it comes to IT development and endpoint security programs, enterprises are not only recommended to purchase one, but rather required to do it. They can go for a standalone system or a productive suite that covers more than IT management operations. To start with, they need these systems to ensure compliance to regulatory standards and fill security gaps their technical team simply can’t cope with. Another powerful task enterprises perform with IT software are the so-called computer forensics, namely employing a system for collecting and analyzing customer evidence for drafting better business decisions. Finally, IT management systems are a priceless asset for incidental response planning, which keeps communication with customers on the desired level even when business is experiencing a downfall.
For info on other popular apps in this category, read our comprehensive reviews of the top 15 IT management solutions.
IT management software providers offer a wide variety of apps. The most popular ones are:
Popular Versions of IT Management Software include
Platform as a Service (PaaS) – Platform as a Service (PaaS) offers the required tools to help users develop and manage web applications. PaaS platforms are provided as a service over the internet, allowing developers to focus on developing their applications without worrying about managing the underlying infrastructure. PaaS platforms boost team collaboration by enabling multiple users to work on projects within a multi-tenant architecture.
Infrastructure as a Service (IaaS) – Infrastructure as a service (IaaS) is a cloud-based model that offers outsourced computing infrastructure and virtualized hardware. The offerings include virtual server space, network connections, bandwidth, and IP addresses. The advantage is you don’t have to invest in expensive in-house hardware. The hardware is deployed in multiple data centers managed by a third-party IaaS vendor. IaaS resources are easily scalable to keep up with business requirements and growth. You can adopt the pay-as-you go pricing model and enjoy the flexibility to add and remove resources according to your business needs.
Mobile Backend-as-a-Service (mBaaS) – These products help developers connect their applications’ APIs and cloud storage. mBaaS products enable apps to use the push notification and project management features of mobile devices, and also to sync with social channels.
Do not get taken in by gimmicky features advertised by IT management software vendors. Make sure the system you select has the following list of core features and functionalities:
Our detailed comparisons indicate that a top rate IT management system offers a host of benefits such as:
IT management software vendors are constantly innovating and improving their products to keep up with evolving needs. Watch out for the following trends in the continuing development of IT management software:
Increased Automation – A large chunk of a company’s IT expenditure goes for paying staff who manage corporate services and data operations. This cost is slowly reducing as more and more companies opt for cloud services. Automation is helping businesses to provide faster service delivery and minimize human errors. It also reduces human interaction in operations and data centers. A noticeable trend is companies investing in automation tools to cut costs and boost business value.
Growth in Hybrid Cloud – Businesses are increasingly opting to move their IT services to third-party cloud service vendors. Cloud adoption is becoming more widespread due to integrations and service availability. Companies are taking a liking to the hybrid cloud model which offers the benefits of public and private cloud services and helps them to reduce costs, enjoy flexibility, and scale advantages to meet business requirements. Mobile and cloud computing solutions are becoming mainstream, raising the demand for IT management software.
Big Data Insights – IT giants like Google, Amazon, and Facebook are successfully using cloud technologies and DevOps methods. This success is inspiring smaller companies who are looking to find people skilled in using business intelligence software to analyze big data. These professionals can develop new data structures to analyze unstructured data and the insights are being used by companies for product innovation and to boost customer satisfaction. Thus, big data insights are increasingly being sought by companies to boost their product and service quality.
Watch out for the following potential drawbacks in IT management software and make sure the system you choose is not vulnerable to any of them:
Security Breaches – The internet can be a dangerous place for individuals and companies if they do not take adequate security precautions. This applies to IT management software also and vendors need to ensure their cloud-based systems are hacker-proof. Select a vendor who uses standard security practices to ensure their system is fool-proof.
High Cost – Some IT management systems can be expensive with very little ROI (return on investment). You may need to custom design the application or invest in multiple programs. Plus, your employees need to be adequately trained in using the application which can hamper their productivity for a while. If the system is difficult to use, they may not take a liking to it. So, analyze the pros and cons thoroughly before plunking down your money on an expensive IT management application.
Cloud Computing Issues – Cloud-based IT management software can throw up their own set of concerns. First, the third-party cloud vendor needs to be reliable as you are entrusting your sensitive company data to them. To secure private data, you may need to deploy a private cloud. Then, your company’s hardware and software need to be compatible with the web-based service. If your current systems are not compatible, it could substantially increase the costs of migrating to the cloud. Finally, ensure there are no contracts or lock-ins with the cloud vendor to give you the flexibility to move on if the need arises.
We hope this article has adequately informed you about the pros and cons of IT management software. Do your homework and proper research to ensure you select the right system for your specific needs.
Our Score 9.8
User Satisfaction 95%
A multi-device and multi-OS protection software from Symantec. Read Reviews
Our Score 9.5
User Satisfaction 92%
A hugely successful and market leading global content delivery network service and network security solution that accelerates websites, applications, and other Internet properties; and protects them against security threats and sophisticated attacks. Read Reviews
Our Score 9.4
User Satisfaction 95%
A top-performing antivirus for business servers that provides watertight protection with minimal impact on resources. Read Reviews
Our Score 9.3
User Satisfaction 88%
Malwarebytes is a software suite that protects devices from malware, ransomware, threats and infected sites. Read Reviews
Our Score 9.2
User Satisfaction 100%
Microsoft Visual Studio is a rich, integrated development environment for creating stunning applications for Windows, Android, and iOS, among others. Read Reviews
Our Score 9.2
User Satisfaction 96%
Bitbucket is a web-based hosting solution for projects that use either the Mercurial or Git revision control systems. Read Reviews
Our Score 9.2
User Satisfaction 98%
Microsoft System Center is a simplified datacenter management experience for complex, heterogeneous workloads. Read Reviews
Our Score 9.2
User Satisfaction 23%
A network monitoring and IT security solution which helps IT professionals and MSPs check the status of their servers, switches, and IP devices; troubleshoot network issues, and secure their network. Read Reviews
Our Score 9.2
User Satisfaction 98%
The world's most awarded and most tested endpoint security solution which protects households and businesses of all sizes against constantly evolving cyber threats and attacks. Read Reviews
FinancesOnline employs our special SmartScore™ method to gather information about all the products in the IT Management Software category in orded to help you choose the best possible solution. It includes the following metrics: essential components, collaboration tools, custom elements, integration, simplicity, help & support, security, support for smartphones and tablets, general media ratings. As of now, Norton Security is the leader in this category and we gave it the highest score in our tests. Following detailed research and analysis it received the best results among its competitors and our reviewers strongly suggest that you consider it as one of the solutions for your business.
An overview of overall user satisfaction with the products in our IT Management Software category calculated using our unique algorythm that collects user reviews, comments and opinions across a broad range of social media platforms to help you make an educated purchase decision.
Each vendor in the IT Management Software category will provide a different set of pricing packages for its service and each package will include a different group of tools. Below we list the general pricing for the cheapest package available for each app. Please note that advanced features may have an extra cost.
An overview of what type of devices and operating systems are supported by all B2B services in the IT Management Software category, including mobile platforms and web-based solutions.
Find out what languages and geographies are supported by the popular B2B services in the IT Management Software category, including services designed for international markets and created for multi-cultural groups of employees.
Learn which pricing packages are offered by the vendors in the IT Management Software category to see which one suits your business requirements and expenses best. Note that certain software can support free or freemium accounts for you to try out first.
A brief look at what kinds of customers a given B2B service in the IT Management Software category aims for, from small businesses and non-profits to big enterprises.
A summary of what types of software deployement are offered by each B2B vendor in the IT Management Software category. Although the majority of modern SaaS solutions are cloud-based certain solutions may offer an on-site deployment model as well.
Post by Alex Hillsberg