What is IT Management Software?

IT Management Software is a suite of systems that help companies utilize technology resources, optimize staff and enforce best practices, secure their data, and improve the quality of their services. Rather than simply installing and maintaining a program, IT management helps companies use technology to achieve their business goals, build and transform their own applications, and tweak software until it meets their most specific needs. For quality suggestions, look at our current leader Norton Security and other apps discussed in this category.

IT Management Software

Top 12 Most Popular IT Management Software

Order by:
Atera reviews

Our Score 9.0

User Satisfaction 100%

From remote IT monitoring & management through powerful ticketing and customer satisfaction surveying to billing and invoicing, Atera brings the entire IT business together. Read Reviews

ManageEngine Applications Manager reviews
ManageEngine Applications Manager

Our Score 9.0

User Satisfaction 98%

ManageEngine Applications Manager is an application performance monitoring solution that proactively monitors business applications. Read Reviews

ManageEngine OpManager reviews
ManageEngine OpManager

Our Score 8.8

User Satisfaction 95%

OpManager is an integrated network management software for out-of-the-box network monitoring, flow-based bandwidth analysis, and change management. Read Reviews

Zoho Creator reviews
Zoho Creator

Our Score 8.7

User Satisfaction 100%

Zoho Creator is a low-coding platform that lets you build online database applications for your unique business needs. Read Reviews

Cloud With Me reviews
Cloud With Me

Our Score 8.0

User Satisfaction N/A

Cloud With Me is a software platform that reduces the often painstaking and time-consuming process of hosting your website in the cloud to just a few clicks. Read Reviews

PractiTest reviews

Our Score 8.8

User Satisfaction 100%

PractiTest is a software product that offers a number of trustworthy features for agile and easy testing with which businesses can make the most of their IT management. Read Reviews

PagerDuty reviews

Our Score 8.9

User Satisfaction 97%

PagerDuty is an incident management platform that provides reliable incident notifications via email, push, SMS, and phone, as well as automatic escalations, on-call scheduling, and other functionality to help teams detect and fix infrastructure problems quickly. Read Reviews

CloudHub reviews

Our Score 8.7

User Satisfaction 94%

CloudHub is the platform as a service (PaaS) component of Anypoint Platform, providing a fully-managed cloud platform for integration and APIs. Read Reviews

Anypoint Platform reviews
Anypoint Platform

Our Score 8.6

User Satisfaction 100%

Anypoint Platform is a software tool that solves the most challenging connectivity problems across SOA, SaaS, and APIs. Read Reviews

Stackify reviews

Our Score 8.5

User Satisfaction 89%

Stackify is the only developer-centric tool that integrates error and log management with application performance management. Read Reviews

Scalefusion reviews

Our Score 8.0

User Satisfaction N/A

Web-based Android device management and monitoring system, cost-effective replacement of traditional MDM solutions, remote device administration. Read Reviews

Google App Engine reviews
Google App Engine

Our Score 8.3

User Satisfaction 99%

Google App Engine applications are easy to create, easy to maintain, and easy to scale as your traffic and data storage needs change. Read Reviews

How To Choose The Best IT Management Software

You are spoilt for choice when it comes to good quality IT management tools. This makes it difficult to select a suitable one for your requirements. First, be clear about your online business needs. Then, start your search at for the best IT management software platforms. This buyer’s guide aims to help you distinguish the best ones from the average ones to aid your selection process.

Get to know each product with free trial

We recommend you start by shortlisting the IT management tools that have been given high SmartScore rankings by in our IT management software reviews. These systems are sure to be to high-quality ones that offer best-in-class features and functionalities. Subscribe to the free trials or demo of these apps and check them out in detail. Get feedback from users, do a comparison, and evaluate their advantages and drawbacks. The free trial gives you an excellent opportunity to understand how a particular app can help boost your business productivity and growth. These are the highest rated solutions in our online IT management systems category to check before you choose the best IT Management software for your company: Microsoft Visual Studio reviews, Microsoft Azure, New Relic, IntelliJ Idea, PagerDuty, Git, Exchange Reporter Plus, BitBucket, CloudHub, and YouTrack.

Targeted Businesses

  • Small businesses and startups use IT management software tools to track down issues.
  • Growing organizations and medium-sized companies use the software for monitoring network performance
  • Fortune 500 companies use scalable enterprise IT management software solutions for their greater needs.

IT Management Software For Enterprises

When it comes to IT development and endpoint security programs, enterprises are not only recommended to purchase one, but rather required to do it. They can go for a standalone system or a productive suite that covers more than IT management operations. To start with, they need these systems to ensure compliance to regulatory standards and fill security gaps their technical team simply can’t cope with. Another powerful task enterprises perform with IT software are the so-called computer forensics, namely employing a system for collecting and analyzing customer evidence for drafting better business decisions. Finally, IT management systems are a priceless asset for incidental response planning, which keeps communication with customers on the desired level even when business is experiencing a downfall.

What are Examples of IT Management Software?

  • Microsoft Visual Studio: Microsoft Visual Studio is an integrated development environment (IDE) created by Microsoft. It is used to develop beautiful applications for cloud-based services, web applications, and desktop and mobile platforms.
  • Microsoft Azure: Microsoft Azure offers an integrated suite of templates, tools, and managed services for small business and large enterprises to boost the productivity of developers and IT professionals.
  • New Relic: NewRelic is a software analytics platform that helps companies analyze and get relevant information from billions of metrics across millions of apps and help convert these data into modern software.
  • IntelliJ Idea: IntelliJ Idea is a Java integrated development environment (IDE) that is popular among software companies and software developers.
  • PagerDuty: PagerDuty is an operations performance system designed to improve the performance and reliability of companies by eliminating the chaos in their operations.

For info on other popular apps in this category, read our comprehensive reviews of the top 15 IT management solutions.

Types of IT Management Software

IT management software providers offer a wide variety of apps. The most popular ones are:

  • Business Process Management
  • Development Software
  • Platform as a Service (PaaS)
  • Infrastructure As a Service (IaaS)
  • Integrated Development Environment (IDE)
  • Build Automation
  • Mobile Development
  • Mobile Backend-as-a-Service (mBaaS)
  • Bug Tracking
  • Help Authoring Tool (HAT)
  • ALM (application lifecycle management)
  • Rapid Application Development
  • Test Management
  • Web Frameworks
  • WYSIWYG Editors
  • Game Development
  • Internet of Things Management
  • Mobile Device Management
  • Service Desk.

Popular Versions of IT Management Software include

Platform as a Service (PaaS) – Platform as a Service (PaaS) offers the required tools to help users develop and manage web applications. PaaS platforms are provided as a service over the internet, allowing developers to focus on developing their applications without worrying about managing the underlying infrastructure. PaaS platforms boost team collaboration by enabling multiple users to work on projects within a multi-tenant architecture.

Infrastructure as a Service (IaaS) – Infrastructure as a service (IaaS) is a cloud-based model that offers outsourced computing infrastructure and virtualized hardware. The offerings include virtual server space, network connections, bandwidth, and IP addresses. The advantage is you don’t have to invest in expensive in-house hardware. The hardware is deployed in multiple data centers managed by a third-party IaaS vendor. IaaS resources are easily scalable to keep up with business requirements and growth. You can adopt the pay-as-you go pricing model and enjoy the flexibility to add and remove resources according to your business needs.

Mobile Backend-as-a-Service (mBaaS) – These products help developers connect their applications’ APIs and cloud storage. mBaaS products enable apps to use the push notification and project management features of mobile devices, and also to sync with social channels.

Key Features of IT Management Software

Do not get taken in by gimmicky features advertised by IT management software vendors. Make sure the system you select has the following list of core features and functionalities:

  • Tools for team collaboration – They help your team members to collaborate effectively on tasks.
  • Customizable monitoring dashboards – These dashboards give a quick glance at important data
  • Turn-key integrations for data aggregation
  • Alert notifications via email and SMS – These alerts help you stay updated on the latest happenings
  • Full API access in multiple languages – This feature enables smooth integration with other apps
  • Analytics and reports that provide deep insight – You can use the insight to make smart business decisions
  • Performance metrics that help you focus on the details that matter
  • The vendor should offer a useful free trial and excellent customer support

Benefits of IT Management Software

Our detailed comparisons indicate that a top rate IT management system offers a host of benefits such as:

  • Communications management
  • Workplace control
  • Control over software and hardware productivity
  • Assurance of data protection
  • Reliable data processing, transfer, and storage processes
  • Management of data storage and archiving systems
  • Automation of data and server management
  • Proper management of communication and information infrastructure security

Latest Trends in IT Management Software

IT management software vendors are constantly innovating and improving their products to keep up with evolving needs. Watch out for the following trends in the continuing development of IT management software:

Increased Automation – A large chunk of a company’s IT expenditure goes for paying staff who manage corporate services and data operations. This cost is slowly reducing as more and more companies opt for cloud services. Automation is helping businesses to provide faster service delivery and minimize human errors. It also reduces human interaction in operations and data centers. A noticeable trend is companies investing in automation tools to cut costs and boost business value.

Growth in Hybrid Cloud – Businesses are increasingly opting to move their IT services to third-party cloud service vendors. Cloud adoption is becoming more widespread due to integrations and service availability. Companies are taking a liking to the hybrid cloud model which offers the benefits of public and private cloud services and helps them to reduce costs, enjoy flexibility, and scale advantages to meet business requirements. Mobile and cloud computing solutions are becoming mainstream, raising the demand for IT management software.

Big Data Insights – IT giants like Google, Amazon, and Facebook are successfully using cloud technologies and DevOps methods. This success is inspiring smaller companies who are looking to find people skilled in using business intelligence software to analyze big data. These professionals can develop new data structures to analyze unstructured data and the insights are being used by companies for product innovation and to boost customer satisfaction. Thus, big data insights are increasingly being sought by companies to boost their product and service quality.

Potential Issues

Watch out for the following potential drawbacks in IT management software and make sure the system you choose is not vulnerable to any of them:

Security Breaches – The internet can be a dangerous place for individuals and companies if they do not take adequate security precautions. This applies to IT management software also and vendors need to ensure their cloud-based systems are hacker-proof. Select a vendor who uses standard security practices to ensure their system is fool-proof.

High Cost – Some IT management systems can be expensive with very little ROI (return on investment). You may need to custom design the application or invest in multiple programs. Plus, your employees need to be adequately trained in using the application which can hamper their productivity for a while. If the system is difficult to use, they may not take a liking to it. So, analyze the pros and cons thoroughly before plunking down your money on an expensive IT management application.

Cloud Computing Issues – Cloud-based IT management software can throw up their own set of concerns. First, the third-party cloud vendor needs to be reliable as you are entrusting your sensitive company data to them. To secure private data, you may need to deploy a private cloud. Then, your company’s hardware and software need to be compatible with the web-based service. If your current systems are not compatible, it could substantially increase the costs of migrating to the cloud. Finally, ensure there are no contracts or lock-ins with the cloud vendor to give you the flexibility to move on if the need arises.

We hope this article has adequately informed you about the pros and cons of IT management software. Do your homework and proper research to ensure you select the right system for your specific needs.

List of IT Management Software Companies


Selected products (0)

Norton Security

Our Score 9.8

User Satisfaction 95%

A multi-device and multi-OS protection software from Symantec. Read Reviews

  • Pricing: $29.99
  • Devices Supported: Windows, Android, iPhone/iPad, Mac
  • Pricing Model: Annual Subscription
  • Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
  • Deployment: On Premise


Our Score 9.5

User Satisfaction 92%

A hugely successful and market leading global content delivery network service and network security solution that accelerates websites, applications, and other Internet properties; and protects them against security threats and sophisticated attacks. Read Reviews

  • Pricing: $20
  • Devices Supported: Windows, Linux, iPhone/iPad, Mac, Web-based
  • Pricing Model: Free, Monthly payment, Quote-based
  • Customer Types: Small Business, Large Enterprises, Medium Business
  • Deployment: Cloud Hosted, Open API

Avira Antivirus Server

Our Score 9.4

User Satisfaction 95%

A top-performing antivirus for business servers that provides watertight protection with minimal impact on resources. Read Reviews

  • Pricing: $127
  • Devices Supported: Windows
  • Pricing Model: Annual Subscription
  • Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
  • Deployment: On Premise


Our Score 9.3

User Satisfaction 88%

Malwarebytes is a software suite that protects devices from malware, ransomware, threats and infected sites. Read Reviews

  • Pricing: $39.99
  • Devices Supported: Windows, Android, Mac
  • Pricing Model: Free, Annual Subscription, Quote-based
  • Customer Types: Small Business, Large Enterprises, Medium Business
  • Deployment: On Premise

Microsoft Visual Studio

Our Score 9.2

User Satisfaction 100%

Microsoft Visual Studio is a rich, integrated development environment for creating stunning applications for Windows, Android, and iOS, among others. Read Reviews

  • Pricing: $45
  • Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Quote-based
  • Customer Types: Small Business, Large Enterprises, Medium Business

Microsoft System Center

Our Score 9.2

User Satisfaction 98%

Microsoft System Center is a simplified datacenter management experience for complex, heterogeneous workloads. Read Reviews

  • Pricing: $3607
  • Devices Supported: Windows, Web-based
  • Pricing Model: One-time payment
  • Customer Types: Small Business, Large Enterprises, Medium Business
  • Deployment: Cloud Hosted


Our Score 9.2

User Satisfaction 96%

Bitbucket is a web-based hosting solution for projects that use either the Mercurial or Git revision control systems. Read Reviews

  • Pricing: $2
  • Devices Supported: Windows, Linux, Mac, Web-based
  • Pricing Model: Free, Monthly payment, Quote-based
  • Customer Types: Small Business, Medium Business, Freelancers
  • Deployment: Cloud Hosted, On Premise

Kaspersky Lab

Our Score 9.2

User Satisfaction 98%

The world's most awarded and most tested endpoint security solution which protects households and businesses of all sizes against constantly evolving cyber threats and attacks. Read Reviews

  • Pricing: $39.95
  • Devices Supported: Windows, Linux, iPhone/iPad, Mac, Web-based
  • Pricing Model: Free, Annual Subscription, Quote-based
  • Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
  • Deployment: Cloud Hosted, Open API


Our Score 9.2

User Satisfaction 98%

A comprehensive incident management system that facilitates issue forecasting, reporting, and resolution. Read Reviews

  • Pricing: $9
  • Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Free, Monthly payment, Annual Subscription
  • Customer Types: Small Business, Large Enterprises, Medium Business
  • Deployment: Cloud Hosted, On Premise, Open API

Spiceworks Security

Our Score 9.2

User Satisfaction 23%

A network monitoring and IT security solution which helps IT professionals and MSPs check the status of their servers, switches, and IP devices; troubleshoot network issues, and secure their network. Read Reviews

  • Pricing: Free
  • Devices Supported: Windows, Mac, Web-based
  • Pricing Model: Free
  • Customer Types: Small Business, Medium Business
  • Deployment: Cloud Hosted

Our Score Read More

Our platform utilizes our special SmartScore™ method to examine all the solutions in the IT Management Software category in orded to help you decide on the best possible software. It pays attention to the following factors: essential functionalities, collaboration capabilities, customization, available integrations, simplicity, help & support, security, mobile support, ratings in media. Currently, Norton Security is the leader in this category and is recommended by our experts. Following thorough evaluation it got the best results among its competitors and our reviewers strongly suggest that you include it as one of the options for your business.

User Satisfaction Read More

A look at overall user satisfaction with the solutions in our IT Management Software category evaluated with our unique algorythm that analyzes customer reviews, comments and opinions across a wide set of social media sites to help you make an informed purchase decision.











Pricing Read More

Each vendor in the IT Management Software category will offer a different group of pricing plans for its product and every plan will include a varied group of elements. Below we list the overal pricing for the cheapest package provided for each service. Keep in mind that advanced features may cost extra.











Devices Supported Read More

A summary of what type of devices and operating systems are supported by these B2B services in the IT Management Software category, including mobile platforms and web-based solutions.






Laguages Supported Read More

Learn which languages and countries are supported by the best B2B solutions in the IT Management Software category, including services designed for international markets and prepared for multi-cultural teams of employees.

Pricing Model Read More

Learn what pricing models are provided by the vendors in the IT Management Software category to check which one matches your business needs and expenses best. Be aware that certain solutions can offer free or freemium accounts for you to test first.


Monthly payment

One-time payment

Annual Subscription


Customer Types Read More

An analysis of what kinds of companies a selected B2B platform in the IT Management Software category is designed for, from small businesses and non-profits to large enterprises.

Small Business

Large Enterprises

Medium Business


Deployment Read More

A summary of what kinds of software deployement are offered by every B2B vendor in the IT Management Software category. Even though most of modern SaaS solutions are cloud-hosted certain solutions may offer an on-site deployment model too.

Cloud Hosted

On Premise

Open API